Frequently Asked Questions

What is DeskToolsSoft?

DeskToolsSoft is a developer and marketer desktop utilities for windows-based PC users. The company was founded in 2009 and is backed by expert professionals in the IT, Global Project Management and Online Marketing industries.

What products does DeskToolsSoft have?

DriverFinder, a driver update utility for Windows®, is the company's flagship product. For a complete list of offerings, pls. see our Products page.

Where can I order DeskToolsSoft products?

On the Products page, pls. click the Buy Now button next to the product you wish to purchase.

I forgot my DriverFinder license. How can I get it again?

Please go to the DriverFinder License Retrieval page to immediately get your license.

Are DeskToolsSoft products safe to use on my PC?

Absolutely! We deliberately submit and subject our products to NUMEROUS online tests continuously. All you need to do is check the Awards section of the site where the DeskToolsSoft product is featured and you will see its numerous 'CLEAN' logos. Pls. also note the following, which applies to ALL DeskToolsSoft products.

  • All products are Free of Malware.
  • All products DO NOT interfere with other applications on your site.
  • All products DO NOT interfere with your web browser.
  • All products leave NOTHING on your PC if installation is cancelled.
  • All products DO NOT offer 3rd Party ads.

Why doesn't my invoice or credit card statement say "DeskToolsSoft"?

This is because DeskToolsSoft products are available via different payment processors. Depending on where you purchased, you may see CLKBANK*COM, SAFECART.COM or PLI*[ProductName] on your invoice.

Where do I go for Customer Support?

You can use our Contact Us form on this site. You can also access our 24/7 Customer Support team at any time.

What if I want a refund of a product I bought?

Please visit our Refund Policy page for details regarding refunds. You can also submit a refund ticket at our 24/7 Customer Support team.

Where is DeskToolsSoft located?

Following is the company's address:

DeskToolsSoft B.V.
548 Market Street
San Francisco, CA 94104
Phone: (408) 600-1418
Office Hours: 9Am-5PM PST